It is with regret that we are forced to adopt this cancellation policy. With last minute cancellations and no-shows we struggle to fit-in clients on our waiting list which hurts the clients and the therapists who are left empty-handed. When you cancel with even five hours notice it is very likely that we will be able to fill that spot with someone needing in. Please help to keep us running at our most efficient level by giving adequate notice if you cannot keep your appointment.
Policy is as follows:
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